Cookie Policy

This Cookie Policy explains how Pet Planet Trowbridge uses cookies and similar tracking technologies when you browse our website. By continuing to use our site, you consent to cookies being placed as described below. You can update your cookie preferences at any time using the options outlined in this policy.

What Are Cookies?

Cookies are small text files that are saved on your device when you visit a website. They help websites work properly, make the browsing experience smoother, and give site owners useful insights. Cookies don't normally contain information that directly identifies you as an individual.

How We Use Cookies

We use cookies for the following reasons:

· To make sure our website functions correctly and securely
· To improve site performance and ease of use
· To understand how visitors browse and interact with our website
· To remember your preferences where it's helpful
· To support security and fraud prevention measures

We do not use cookies to gather sensitive personal information without your consent.

Types of Cookies We Use

Strictly Necessary Cookies
These cookies are essential for the website to work. They enable core features like secure browsing and shopping basket functions. Without them, the website would not function properly.

Analytics & Performance Cookies
These cookies collect information about how visitors use our website, such as:

· Which pages are viewed
· How long people stay on the site
· Where traffic comes from
· Any error messages that appear

The data helps us improve site performance and is usually grouped together in an anonymised form.

Functional Cookies
These cookies let the website remember choices you make, like your preferred region or language settings, to give you a more tailored experience.

Marketing & Advertising Cookies
These may be used to show relevant advertising and measure the effectiveness of marketing campaigns. Marketing cookies are only placed where you have given consent, in line with UK data protection law.

Third‑Party Cookies
Some cookies on our site are set by trusted third‑party services, such as analytics or payment providers. We recommend checking the relevant third‑party privacy policies for more information about how they use cookies.

Managing Cookies

You can control cookies by:

· Changing your browser settings
· Deleting cookies that have already been stored
· Using the cookie consent banner or preference tool on our website

Please be aware that disabling certain cookies may impact how the website functions.

Changes to This Policy

We may update this Cookie Policy from time to time. The latest version will always be available on this page.

Contact Information

Pet Planet Trowbridge
9 Castle St
Trowbridge BA14 8AS
United Kingdom

Phone: +44 12 2577 5766
Email: contact@petplanettrowbridge.co.uk